How to fix the most common problems with Apple’s iOS 10

May 26, 2017

iOS 10.3, the latest software update from Apple is finally here. While each update introduces new features designed to improve your phone, new problems also seem to emerge at the same time. I had a look around for some tips and came across some handy information for fixing the most common iOS 10 problems. I found some information from these guys – CUSC Foneguard – they provide specialist insurance for Apple products, so go to them for your iphone insurance if you need any.

So without further to do, here is how to fix the most common bugs and glitches, from poor battery life to slow-running software:


iOS 10.3 slow to update

It seems like it takes forever to update, but there’s a good reason for this. Apple has revamped its filing system (APFS) which is now optimised for flash and SSD storage. There shouldn’t be any problems other than the long wait times, but it’s always a good idea to back up your data just in case.


Older iPhones can’t update to iOS 10.3

iOS 10 is only compatible with models produced after the iPhone 5. Unfortunately, this means that if you have an iPhone 4 or iPhone 4S, then your device is only equipped to handle iOS 9.3.5. This is usually a gentle nudge from Apple as an incentive for upgrading your smartphone.

How to preserve battery life

An iOS update means more features to play with, but also quickly drains your precious battery life. Here’s some tips and tricks to try and resolve the problem:
• Control which apps are continually running in the background through Settings > General > Background App Refresh.
• Turn off Fitness Tracking and other non-essential apps through Settings > Privacy > Motion and Fitness.
• Switch off your Wi-Fi when you’re out and about to prevent your phone constant searching for Wi-Fi networks you can’t join. Just remember to switch it back on when you’re at home or in the office.
• Screen brightness is one of the biggest causes of a drained battery. You can prevent this by lowering the screen brightness and refrain from checking your notifications or the time if possible.
• Regularly check Settings > Battery to see which apps require the most processing power.


Wi-fi and Bluetooth issues

This seems to be a long-running issue with Apple, but luckily you can kill two birds with one stone by simply resetting your network settings – Settings > General > Reset > Reset Network Settings. Please not that it’s not ‘Reset All Settings’ or ‘Erase All Content’, so take care to avoid selecting these options by mistake.


iOS 10 crashes when sending messages

If your iPhone crashes or becomes unresponsive when sending messages, restarting your device will usually solve the problem. You can also try:
• Resetting your network settings through Settings > General > Reset > Reset Network Settings
• Resetting your device through Settings > General >Reset > Reset All Settings


iOS 10 home button

‘Slide to unlock’ has been removed from the lock screen in the latest iOS update, which means you can only unlock your phone with the Touch ID fingerprint sensor. Luckily, if you’re not a fan of this change you can bring back ‘Slide to unlock’ through Settings > General > Accessibility > Home Button > Reset Finger to Open.


Sleep/wake button doesn’t work

In some cases, the sleep/wake button stops working after updating to iOS 10. Restarting your device will fix the problem in most cases, but if this isn’t working, a try using a hard reset. This is done by holding the sleep/wake button and the home button together until the Apple logo appears on the screen. On the iPhone 7 and iPhone 7 Plus, you need to hold the ‘volume down’ button rather than the home button.


iPhone stops vibrating

Some users have reported that their iPhone no longer vibrate after the iOS update. A hard reset may fix the problem, but if this doesn’t work you may need to factory reset your iPhone. It’s critical to make sure you have backed up all your data before starting the process though.


Mobile network connectivity problems

If you find that your reception has drastically reduced since updating your operating system, the first thing to do is to report this to your network provider, so that they are aware of the problem. If you need a faster solution, one option is to downgrade to a previous iOS, and then upgrade again via iTunes.

If your phone still isn’t working after trying these tips, CUSC Foneguard is here to help. We provide specialist Apple insurance which covers your phone in the event of loss, theft, or damage. A comprehensive iPhone policy from us allows you to make as many claims as you need to, with worldwide cover – so you’re protected anytime, anywhere. If you want to find out more or require any assistance, a member of our team will be more than happy to help.

News on Apple iPad

December 8, 2010

This article aims to inform you regarding the first news app for Apple iPad and it then compares mobile phone operators contracts and download limits. We are beginning to see some very competitive iPad reductions and contract deals.

The Apple iPad is a touchscreen tablet computer that revolutionises the way you access the internet. The iPad is offering a new way of delivering your news. For example, The Sunday Times is the first newspaper to introduce a news app, a digital version, that allows readers to view the entire printed edition of their paper with video, graphics and superb HD-quality picture slideshows without getting any print on your hands! The iPad can deliver fantastic graphics and the app is free to view. However, to download issues of the Sunday Times you will have to pay £1.79 a week via your iTunes account. However, if you subscribe to the Sunday Times website, it will cost £1 a week under their current 30-day introductory offer. If you already subscribe to the printed edition you will be able to download the iPad edition free. Why not watch a video of the Sunday Times app in action at  It only takes seconds to download each news section -to be read at your leisure- read in landescape mode and by rotating the iPad 90 degrees will give you plain text view of articles, with pinch and zoom functions enabling you to select type size.

IPad and the Internet

Wifi home users can use their iPad to connect online without any extra charge. There are wifi ‘hot spots’ in coffee shops and airports which you pay to use. The iPad can also connect online using the mobile 3G network, run by mobile phone operators, on a PAYG basis or a rolling monthly plan. Orange offers such a rolling plan for £15 a month for 3G data and unlimited access to BT Openzone wifi hotspots.  Operators are already enticing customers to sign up for longer contracts by subsidising the initial cost of the iPad.

Contracts and download limits

3 have introduced a two year plan that costs £25 a month and includes 15GB of downloaded data. The 16GB iPad costs £199; the 32GB £249 and the 64GB £349. If you exceed your data limit  3 will charge you 10p per MB of data -an expensive excess when compared to Orange and T-Mobile. However, 3 offers the ‘Mifi’  option which looks a great deal – a portable wifi hotspot that connects to the internet using a 3G network offering wifi only owners of iPad more flexibility. The Mifi offers 5GB of data downloads for £15 a month plus an initial cost of £39.99 for the portable wifi modem.

Orange & T-Mobile are both owned by Everything Everywhere and offer a two year plan costing £25 (existing customers) or £27 a month (new customers) with a rather meagre 1GB of downloads monthly at anytime and a further 1GB between midnight and 4pm. Not such a generous deal as 3. They will however only charge you 5p per MB for exceeding these limits. If you think you will be an avid data user of your iPad when you are out and about 3 sounds the better choice.

The best option overall?

Consumer Choices in the Sunday Times Newspaper suggest that it is cheaper to buy a 16GB 3G iPad for around £529 and a SIM only deal from O2 for £10 a month – saving around £78 over the 2-year contracts. For more information and updates:

  • visit the three website
  • visit the T-mobile website
  • Visit the Orange website
  • Visit the o2 website
  • Visit the iPad page on the Tesco website
  • Visit the iPad page on the Amazon website

Tethering an iPhone for use as an internet dongle

April 22, 2010

You can use your iPhone as a broadband dongle for your laptop. When you are on the move and need to connect your laptop to the internet to sync your email and other services, rather than trying to do everything via the iPhone interface you can use the iPhone as an internet dongle (via a tether – either via a direct USB connection or via bluetooth).

You can’t set up this 3G internet connection automatically, you will need to sign upto a tethering contract with your mobile provider. The costs break down as follows:

o2 tethering

£10 per month to download upto 3GB of data per month. If you go over your download limit you will be charged at 20p per MB.

Orange tethering

£5 per month to download upto 500MB of data per month.

£10 per month to download upto 1.5GB of data per month. Going over your limits on Orange are less than o2 at 2p per MB.

Further sharing of your mobile internet connection

Once have got your laptop tethering to your iPhone you can further share your internet connection to other computers. Once you start sharing the internet speed is going to drop quickly but if a few of you are stuck without a wifi connection but ‘have to’ get on the internet then sharing your mobile connection is a handy feature. Use the ‘Sharing’ function in the System preference on your laptop and select ‘share your connection’ from the drop down menu. Remember to make the connection private and secure!

Best satnav is iPhone with TomTom

February 24, 2010

Which Magazine (March 2010) have recently reviewed and rated satnav apps and found that the highest scoring best app was iPhone with TomTom (app £60, car kit £100).  These prices don’t include the phone of course and for customers who have already purchased V1.0, upgrade to V1.2 is free of charge. Smartphone satnav apps can usually only be used on one brand of smartphone. For example, the TomTom app is specific to the iPhone.

The kit has a GPS receiver to enhance the signal and charge your iPhone as you travel and this significantly improves the app’s performance. The separate speaker improves the sound quality so that there is no distortion at higher volumes. This version also has great features such as spoken road names, advanced lane guidance and a help menu. It also has an updated map and camera database.

The iPhone’s screen has a 12.9 aspect ratio offering a clear route display and the screen adjusts according to its orientation. The TomTom cradle allows for this adjustment without removing from your car windscreen.

Downsides are the small icons make it more difficult to programme compared to a dedicated satnav and the schematics are small compared with most standalones. The app also works on iPod touch.

If you wish to learn more about the Which test lab results visit

Visit for apps and for more information re their satnavs

Iphone apps could save a life

February 23, 2010

An American trapped in the Haitian earthquake survived for 65 hours in a lift shaft with the aid of his iPhone (The Sunday Times 31.1.10) he used apps that gave him first aid advice. Read on to learn about 3 iPhone apps that could save a life in the event of an emergency:

  1. Pocket First Aid & CPR £2.39  This is bit like an electronic book rather than an interactive guide as it is complex and rather wordy so don’t rely on it in a panic. You can however gain useful advice on how to dress wounds in an emergency.
  2. First Aid Pocket Guide 59p This aid is based upon an Australian paramedics manual. It has big clear icons on the home screen which require two taps to get to information re dozens of emergency situations. It is clearly presented in bullet-pointed texts or checklists. The downside is it only gives US emergency contact numbers.
  3.  iEmergency ICE Family Pro £1.79  ICE means In Case of Emergency – and this is a British protocol. Family Pro is the most expensive ICE app in the iEmergency series and it allows you to save extensive details on an ulimited number of family and friends. This includes ID photos, blood type, allergies and any medication being taken. Entering this data can be time consuming but details from your contacts list can speed up the process. If you lock your iPhone, key details can be saved as wallpaper which is readable by waking the handset. A free single-user version is also available.

If you are interested in learning more go to or for more ideas visit