On the case of iPhone 4

October 9, 2010

Apple sold 1.7 million iPhone 4 within days of its release. The iPhone 4 is a great looking mobile phone with an original shape, aluminum trim, sharp edges and two panels of glass. This new design has been described as ‘form over function’ – the iPhone 4 certainly looks superb but two panels of glass doubles the risk of inadvertly damaging the handset.

The problems started soon after its release when it became clear that users found that the iPhone 4’s external antenna was blocked by the hand when covering the lower-left side of the handset- causing service problems in areas with poor coverage. Apple quickly resolved this problem by offering free bumper cases – a survey by Piper Jaffray analyst Gene Munster estimated that Apple lost 880,000 sales as a result of the antenna concerns. The bumper cases are not the cause of  recent reports regarding cases that cause scratching and shattering of the phone’s rear glass panel.

Non-bumper iPhone 4 cases are said to risk trapping particulate matter between the rear of the iPhone 4 and its case. Such dust particles can build up and cause scratches that may develop into larger fractures and cracks to the glass back. Apple has reacted quickly by removing all third-party cases from its stores and are currently investigating the problem. If there really is a widespread problem users will understandably start demanding compensation, or free fixes. However, future complaints should be minimised now that we have been alerted to the dangers and risks.

If like me you would still buy an iPhone 4 then it  might be the right time for you to get a good deal. Check our website links for current deals on reconditioned and new iPhones. Re your choice of case – forewarned is forearmed.

Source: Financial Post News.


Got something to say?